We have very strict internal policy to ensure that all information concerning your account will be confidential. We will never ask any vital information such as password question or password hint that will threat your account safety. Furthermore, your personal and character''s information will be absolutely confidential. During the power-level process, our players will not talk to anyone in the game without your request.

Customers'' personal information here refers to any information that can identify or can be used to identify you as a specific individual, including, but not limited to, your name, address, phone number, fax number, email address, or other contact information, whether at work or at home.

Personally identifiable information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

Information not noticeable by users may include IP address, Browser Type, Domain Names, Access Time and referrals to our website can be collected and archived. Such information is used to improve safety, as well as improve the quality of service CheapFFXIVOnline.com offers.

Our company uses the information provided by customers to complete transactions requested by users. We may also use personal information to inform you of other products available and special promotions.